We have a 15-Day Quality Guarantee: If you aren’t happy with your Curlkalon Hair purchase, we will accept the items for a no-hassle refund or exchange within 15 days of delivery.
Refunds are provided for hair products that have not been worn, unwrapped otherwise tampered and are returned within fifteen (15) days of the date that you receive your order. Once we receive your return, we will process the refund. The refunded amount is credited to the original payment method. Return shipping is always free.
Exchanges are provided for hair products that have been worn, unwrapped, or otherwise tampered and are returned within fifteen (15) days of the date that you receive your order. Once we receive your return, the exchange is processed. Exchanges may only be made for the same product.
To initiate an exchange or return please send an email to firstname.lastname@example.org. You must contact us prior to sending your return so we can provide your free return shipping label. Requests for refunds on merchandise returned without contacting us first will not be honored.