Any order placed with Curlkalon is eligible for return only, no exchanges, within 15 days of the delivery date, as long as the order remains in its original condition.

To be eligible for a return, the hair can not be removed from its original packaging, washed, brushed, finger-combed, or tampered with in any way. 

We are not accepting exchanges. If you want to exchange your items for another product, you must return your original order first and then place a new order.

To request a return, please click here. Allow up to 3 business days for your return request to be reviewed. If your return request is approved, please allow up to 5 business days to receive your credit after the products have been delivered to our warehouse.

Our customer service team is available Monday-Friday from 10 AM to 5 PM EST to assist you with any questions or concerns you might have. Contact us directly at support@curlkalon.com and a member of our service team will get back to you during business hours.